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Comment by CCTO on How to handle vile and racist and graphic comments and images in the online suggestion box?

This is a very good idea. You can have a non-anonymous internal channel, but given that the anonymous channel has been badly abused (very likely by a small number of people, possibly just one) you can't have a fully anonymous one. If your company already has an Employee Assistance provider, see if they have a service by which they can communicate suggestions back to the company, with anonymity guaranteed and already screened.

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